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Adafin, J, Rotimi, J O and Wilkinson, S (2016) Risk impact assessments in project budget development: architects’ perspectives. Architectural Engineering and Design Management, 12(03), 189–204.

Emmitt, S (2016) Editorial. Architectural Engineering and Design Management, 12(03), 149–50.

Hadidi, L A (2016) Using quality function deployment to conduct assessment for engineering designs’ contractors. Architectural Engineering and Design Management, 12(03), 205–30.

  • Type: Journal Article
  • Keywords: Quality function deployment; design management; Saudi Arabia; case study;
  • ISBN/ISSN: 1745-2007
  • URL: https://doi.org/10.1080/17452007.2016.1153452
  • Abstract:
    Construction is considered a highly competitive industry where excellence in providing services is highly appreciated by customers and is a key factor for success. Hence, many construction companies are keen to implement quality assurance programs especially in highly related customer service providers such as engineering design. In this paper quality function deployment (QFD) is used to assess and improve the quality of design services. In QFD the quality matrix is used to assess the correlation between customer and technical requirements (TRs). The method then proceeds to find weights of different TRs, based on their correlation with customers’ requirements, enabling the evaluators to rank them based on their customers’ importance. This research also provides an assessment for contracting designers based on customers’ evaluation. A case study is presented for a large-scale public company in Saudi Arabia. The QFD matrix identified 20 customers’ requirements and 13 groups of TRs (184 detailed requirements). The results identified the high-ranked TRs (most influential items). In addition, the paper also ranked design contractors based on their customers’ satisfaction level. This can be used as a ranking mechanism for the selection of design firms.

Henriksen, T, Lo, S and Knaack, U (2016) The impact of a new mould system as part of a novel manufacturing process for complex geometry thin-walled GFRC. Architectural Engineering and Design Management, 12(03), 231–49.

Martin, H, Lewis, T M and Petersen, A (2016) Factors affecting the choice of construction project delivery in developing oil and gas economies. Architectural Engineering and Design Management, 12(03), 170–88.

Nguyen Van, T, Nguyen Hieu, T and De Troyer, F (2016) Managing pile foundation and land cost for high-rise buildings in the early design stages. Architectural Engineering and Design Management, 12(03), 151–69.